Shipping & Returns


In - Store Pick-Up: FREE

Express Israel Post: 49.50 shekel



7-10 business days

- Up to 450 NIS…. 99 NIS

- 451 - 900 NIS….180 NIS

Express Worldwide Shipping:

215 NIS

Orders are usually shipped out within 1 to 3 business days.

In the unlikely event that an item you ordered is out of stock, you will be notified and refunded.


Return Policy:

We accept returns for store credit up to 7 days.

Returned merchandise should be unworn and in brand new condition and packaging .

If for any reason you are not satisfied, we will gladly refund you.

Within 3 days from delivery we have to be contacted for return authorization. If 3 days have gone by, unfortunately we can’t offer you a refund.

We are not responsible for any returns that are lost or damaged in return delivery.

You will be responsible for paying for your own shipping costs for returning your item. 

If you receive a refund, the cost of shipping will be deducted from your refund.

There is no responsibility for any shoes which are worn.


To return your product, you should mail your product to:

TSW Shoes

Shamgar 21

Jerusalem Israel


We do not share any customers personal information to any third party.  


אם ברצונכם להחליף מוצר שקניתם או שנקנה עבורכם במתנה דרך  האתר, תוכלו לעשות זאת אם  הפריט נמצא באריזתו המקורית ללא שימוש ופגם, תוך 3 ימים

אם רכשתם מוצר במבצע, לא תוכלו לקבל החזר כספי עליו או להחליף

עלות המשלוח על חשבונכם