Return Policy

Return Policy:

We accept returns for store credit up to 7 days.

Returned merchandise should be unworn and in brand new condition and packaging .

If for any reason you are not satisfied, we will gladly refund you.

Within 3 days from delivery we have to be contacted for return authorization. If 3 days have gone by, unfortunately we can’t offer you a refund. There is a 5% refund fee.

We are not responsible for any returns that are lost or damaged in return delivery.

You will be responsible for paying for your own shipping costs for returning your item. 

If you receive a refund, the cost of shipping will be deducted from your refund.

We do not accept returns of shoes that were worn or show any signs of wear.

We do not share any customers personal information to any third party.  

SALE ITEMS ARE FINAL SALE. CANNOT BE RETURNED OR EXCHANGED.

To return your product, you should mail your product to:

TSW Shoes

Shamgar 21

Jerusalem Israel

 

     

ניתן להחזיר נעליים שלא נעשה בהן שימוש, במצב חדש ובאריזה המקורית.

ביטול עסקה באתר יתבצע בהתאם להוראות החוק.

במקרה של ביטול עקב חרטה, ייגבו דמי ביטול של 5% ממחיר.

עלות משלוח ההחזרה תחול על הלקוח.

נעליים שננעלו, נעשה בהן שימוש או שיש עליהן סימני בלאי – לא ניתן להחזיר.

פריטי SALE הם במכירה סופית ואינם ניתנים להחזרה או להחלפה.

TSW Shoes
שמגר 21
ירושלים, ישראל

Shipping:

 

In - Store Pick-Up: FREE

Israel : 25 shekel for 7 day shipping.

Express Israel: 45 shekel up to 3 day shipping.

 

Worldwide: 45 NIS orders up to 780 NIS (around 7 day shipping)

                   80 NIS orders from 780 - 1500 NIS

Express worldwide shipping : 150 shekel (around 5 day shipping) orders up to 450 NIS

                                                180 shekel orders from 450 NIS and up

Orders are usually shipped out within 1 to 3 business days.

In the unlikely event that an item you ordered is out of stock, you will be notified and refunded.